Monday, September 28, 2009

How to Win Friends - Principle #1

Don't Criticize, Condemn or Complain.

Dale Carnegie starts his most famous work focusing on our internal dialogue as we are around others. This fundamental concept encourages us to view the world through the eyes of what's possible. In addition, we are also encouraged to see others in our organization, team, or community in terms of their strengths and talents versus their faults.

Beyond the reality that most people wouldn't agree with our critical assessment of them, the capacity to focus on strengths enables us to use the resources of our people in the best way possible. We are able to put them in the "right seat" of our bus.

The final thought on this principle involves our internal dialogue. How much effort is spent each day determining our shortcomings? The encouragment today is to not criticize, condemn, or complain about ourselves.